The Impact of Information: Technology Governance on Business Performance

Reihe: Informationstechnologie und Ökonomie - Band 49

Erscheinungsjahr: 2013

Autor: Miroslav Lazic

Frankfurt am Main, Berlin, Bern, Bruxelles, New York, Oxford, Wien, 2013. XX, 244 pp., 11 tables, 13 graphs

ISBN 978-3-631-62721-1 geb.  (Hardcover)


Corporate information technology plays a crucial role in achieving operational and strategic goals. IT governance has therefore become a central issue to research and practice. While existing IT governance frameworks suggest the implementation of IT governance mechanisms, the link between IT governance and business performance has remained elusive. This study addresses the gap. What are the effects and value contributions of IT governance? Which interdependencies between IT and business processes have to be considered? Based on existing theories and a unique access to expert interviews, an explanatory model has been developed and presented. The findings contribute to theory building efforts in the Information Systems discipline and are highly relevant for practitioners.


Contents: IT Governance – Business Performance – Resource-Based View – IT Business Value – Absorptive Capacity – Theory of Complementarities.


Miroslav Lazic completed his studies of Information Systems at the University of Mannheim, the University of Hamburg and the University of South Australia in 2008. Between 2009 and 2012 he worked at the University of Mannheim as a research assistant at the Business School’s Chair of General Management and Information Systems, and as a visiting researcher at the London School of Economics and Political Science in 2011.